Refund & Return Policy

Refund & Return Policy
Last Updated: December 25, 2025

Thank you for shopping with AriseArogya. We aim to make returns and refunds simple and hassle-free.

1. Return Eligibility (30 Days)
 * You can request a return within 30 days of delivery.
 To qualify:
 1. Item must be unused, unopened, and in original packaging
 2. All seals must be intact
 3. Proof of purchase is required
 Items not meeting these conditions may not be accepted.

2. How to Request a Return
 * To initiate a return, email us at:
  📧 support@arogyanutra.com
 * Include:
 1. Order number
 2. Reason for return
 3. Photos (if item is damaged or incorrect)
 ⚠️ Returns without prior approval will not be accepted.

3. Damaged or Incorrect Items
 * If you receive a damaged, defective, or wrong item, contact us within 48 hours of delivery with:
 1. Order number
 2. Clear photos of the product and packaging
 * We will arrange a replacement or refund after review.

4. Non-Returnable Items
 * For safety and hygiene reasons, we do not accept returns on:
 1. Opened or used nutraceutical products
 2. Food or gummies once opened
 3. Personal care items
 4. Sale or promotional items
 5. Gift cards

5. Exchanges
 * We do not offer direct exchanges.
 * To get a different product:
 1. Request a return
 2. Place a new order

6. Refund Process
 1. Once we receive and inspect the item, we will notify you
 2. Approved refunds are issued to your original payment method
 * Timeline:
 1. Refund processed within 10 business days
 2. It may take additional time for your bank to reflect it

7. Shipping Costs
 1. Original shipping charges are non-refundable
 2. Return shipping may be deducted from your refund
 3. If the error is ours (wrong/damaged item), we cover the cost

8. Contact Us
 * For any questions:
 📧 support@arogyanutra.com